Virtual Assistant
& Remote Admin Support
for Busy Founders & Business Owners
Fully remote. Properly proactive. Real Results.
You didn’t start your business to spend your days in your inbox, your evenings in spreadsheets, and feeling like your to do list is the most important thing in the world.
Our UK-based Virtual Assistants provide high-quality remote admin support, client care and online PA support, so your day-to-day runs smoothly while you get back to leading.
This is for you if…
- You’re a busy founder, coach, consultant, creative or agency owner wearing too many hats.
- You’re spending too much time in your inbox, DMs, Google Drive, Asana, etc. instead of on clients, growth and ideas.
- You keep meaning to sort your processes, automations and back-end systems… but you’re always in “just get it done” mode.
- You want reliable remote admin support to quietly handle the day-to-day so things actually run in the background.
- You’d love a trusted virtual assistant / online PA who can follow (or help you build) simple workflows, keep on top of tasks, and flag what genuinely needs your attention.
If you’re ready to stop being your own admin team, this is for you.
The real problem (and no, it’s not that you’re disorganised)
Right now, your “CEO day” looks like:
- Replying to client emails between calls
- Rebuilding the same onboarding email again (and again)
- Manually sending invoices + chasing late payments
- Toggling between Slack / WhatsApp / IG DMs / your CRM trying to remember who needs what
- Updating spreadsheets at 9pm “so it doesn’t get out of hand”
You don’t need another productivity hack.
You need virtual assistant support that takes care of the repetitive, operational, “someone else could do this” tasks, so your time goes back into money-making work, creative thinking, and actual life.
Case Study
Client N is a SUPERSTAR breathwork & yoga coach who:
Inside her business, she was holding everything: enquiries, bookings, emails, blogs, retreat logistics, space hire admin… on top of delivering powerful client work.
She didn’t need “motivation”. She needed remote admin support so she could stay in her zone of genius.
What we do for her:
- Manage inbox + enquiries so clients get fast, clear replies
- Handle event space bookings and logistics
- Draft and upload blogs & email newsletters in her voice
- Keep retreat waitlists, forms and follow-ups organised
- Take on the “can someone else do this?” admin so she doesn’t have to
What’s happened since:
- She sold out her Ibiza retreat
- She took a month off in Thailand while everything kept running
- Clients were looked after, enquiries were handled, and she came back to a business that hadn’t fallen apart
This is what the right virtual assistant support looks like:
Not “doing a few hours of admin”, but creating the breathing space for founders like N to grow, travel and deliver their best work, without dropping the ball.
How Virtual Lottie VA Support Works
We’re not a faceless VA directory. We’re a small, experienced team supporting online businesses every day.
1. Enquiry & fit check
Tell us how your days really look: inboxes, tools, clients, launches, bottlenecks.
We’ll be honest about how we can help (and if we’re not the right fit).
2. Set-up & priorities
We map how our virtual assistant / remote admin support will fit and give you the best value for support with inbox, client care, ops, launch admin, follow-ups, systems etc.
3. Onboarding & systems
Our onboarding process is a simple 4 step process…
A) 30 minute discover call to get to know you
B) We send over the proposal & contract
C) Onboarding paperwork complete & invoice paid
D) We get started on the support typically within 5-10 business days
4. Ongoing support
You get consistent, proactive support with time tracking, proactive communication and updates, and a real human who gets to know you & your business.
What we can take off your plate
We’ll tailor your support to your exact situation and needs, but here’s what our virtual assistant services typically cover:
Inbox & Client Care (Virtual PA / Virtual Receptionist style)
- Managing shared and personal inboxes
- Filtering, prioritising, and flagging what needs you
- Replying to clients in your tone of voice
- Managing enquiries and basic customer support
- Scheduling calls and sending confirmations
Marketing & Content Support (light-touch)
- Uploading and formatting blogs, resources, podcast show notes
- Scheduling email newsletters
- Simple social media scheduling (or coordination with our Social Media Management offers)
- Pulling stats into easy-to-skim reports
Remote Admin & Operations Support
- Diary and calendar management
- Creating / updating simple SOPs so things stop living in your head
- File + folder organisation (goodbye chaos)
- CRM + pipeline updates
- Invoicing support, payment chasing, basic finance admin
- Document creation (proposals, contracts, slide decks)
- Launch + project admin (timelines, asset tracking, reminders)
Executive & Lifestyle Support
- Travel research and bookings
- Event research and coordination
- Ordering gifts / supplies / subscriptions
- The little things that keep your week moving
All delivered remotely by our UK-based virtual assistants who understand online businesses and care about your brand.
Our Rates & Retainers
Straightforward. No surprises.
Retainer Support (best for ongoing help)
For 10+ hours per month
£40 + VAT per hour
- Dedicated Virtual Lottie VA
- Custom mix of our services depending on your needs from inbox, admin, ops, client care, marketing support
- Tracked hours + regular updates so you know exactly what’s being done
Ad Hoc / One-Off / Under 10 Hours
For smaller projects or trying us out
£45 + VAT per hour
- Ideal for one-off tidy-ups, system clean-ups, launch admin, or short-term cover
- Quality remote admin support without a long commitment
All work is fully remote, true remote admin and virtual assistant support for UK and online businesses.
All payment is taken upfront before work can commence.
Why Virtual Lottie?
- UK-based, experienced & skilled team
- Experience supporting established online brands, coaches, agencies and creative businesses
- We care about your time, your boundaries and your client experience
- We know how to help busy founders delegate effectively & can give tips on best practices
We’re here so you can actually use the freedom you built this business for, without dropping standards.
how we work
The need to know stuff
Our rates include time spent on the assignment, liaison with client by telephone, email or face-to-face meetings including initial briefings.
Any additional specific costs incurred such as stationary, postage & packaging will be charged separately at cost price.
We kindly ask all our clients to complete the Terms of Business prior to working with a member of the team.
Payments to be made electronically (eg BACS) within 7 days of invoice being issued.
Standard hours are Monday – Friday, 9.00am to 5pm.
Support outside of these times, or urgent work, is possible but may incur a premium on the hourly rate.
about virtual lottie
Browse our Frequently Asked Questions
To ensure we’re available to support you when you need us, you can purchase a pre-agreed monthly block of hours starting at 8 hours per month for £40 per hour + VAT.
Yes! Additional ‘top up’ hours are billed at £40 per hour + VAT.
Our standard working hours are Monday to Friday, 9am to 5pm. Support outside of these hours or urgent work is possible, but it may incur a premium on the hourly rate.
We ask that any retainer contracts are paid up front monthly. An invoice is issued on the last day of the following month. Payments should be made electronically (e.g. via BACS) within 7 days of receiving the invoice.
We use time-tracking software that rounds our time to the nearest 15 minutes. Don’t worry, we’ll give you a heads up when we’re getting close to reaching your retainer limit. That way, we can either add some extra hours or reduce tasks if needed.
We kindly request that all clients complete our Terms of Business before we begin working together to ensure we are on the same page.
Our rates include all the time spent on your assignment, as well as any communication we have with you by phone, email, or in person (such as during our initial briefing). If there are any additional specific costs, such as stationary, postage, or packaging, we’ll let you know ahead of time and charge you at cost price.
what our clients say
